Concrete Decision Center
Work out what you are looking at, before anyone quotes you
Most concrete advice jumps straight from a photograph to a repair. This section does not. It separates what you can observe from what it might mean, what a professional would check, and what a contractor might propose — so that when you do ask for estimates, you can tell whether two of them describe the same job.
Where are you in this?
Five starting points. Pick the one that describes today rather than the one that describes the whole problem.
I have one estimate and want to understand it
Work through the proposal item by item and see what it states, what is unclear, and what to ask.
Open the estimate decoderI have several quotes and want to compare the scope
Put two or three side by side across every scope item. It shows where they differ; it does not pick one.
Compare quotes by scopeI am documenting a problem before contacting anybody
Record what you have observed and print a summary to have in hand when somebody visits.
Start a project recordI do not know which repair approach applies
Start from the symptom and read what each method does and does not resolve. Which one suits a property needs somebody on site.
Repair or replace?Something changed and I do not know what
Uncertainty is a legitimate starting point. Work out what to photograph and measure before anybody arrives.
Start from what you can see
Symptom, cause, diagnosis, scope
These four get treated as one thing, and the conflation is expensive. A symptom is not a cause. A cause is not a diagnosis. A diagnosis is not a scope of work. Keeping them apart is the single most useful habit a homeowner can bring to this.
| Stage | What it is | Who establishes it | Worth knowing |
|---|---|---|---|
| Symptom | What you can see, hear or feel. | You can establish this yourself, safely and for free. | A photograph, a measurement and a date. This is the part you are best placed to do, and the part most homeowners skip. |
| Cause | The mechanism producing the symptom. | Usually needs somebody on the property. | Most symptoms have several plausible causes. Anyone naming one from a photograph is guessing, however confidently. |
| Diagnosis | A qualified judgement about which cause applies here. | A contractor, or for structural questions an engineer. | This is where the trade matters. A flatwork contractor and a structural engineer are not interchangeable. |
| Proposed scope | The work a contractor offers to carry out. | Written by whoever wants the job. | Two proposals for the same property can differ enormously and both be reasonable. What they include is the thing to compare. |
| Completed repair | What was actually done, and what was left out. | Established by the contract and the exclusions. | The gap between what you thought you bought and what the exclusions said is where disputes live. |
Why similar-looking damage has different answers
Two driveways can show an identical crack and need opposite work. On one the concrete is sound and the ground beneath has consolidated, so restoring elevation resolves it properly. On the other the surface is breaking down as well, and lifting it buys height on something that needs replacing anyway. Nothing in the photograph distinguishes them.
The same applies in the other direction: one repair method can be right in one situation and incomplete in another. Sealing a crack keeps water out of it, which is useful — and does nothing at all about whatever is still moving underneath. That is why every method below carries a list of what it does not resolve, alongside what it is for.
Access, base condition, drainage, reinforcement, demolition, disposal, restoration, permits and exclusions all move a proposal's scope, and none of them is visible in a price. Two numbers for the same property routinely differ because the contractors solved different problems, not because one of them is overcharging.
Start from what you can see
36 observations, grouped by what they tend to warrant rather than by a severity score. A score would read as a measurement, and nothing here has been measured.
Consider restricting access until it is looked at
This band is about people, not about the concrete. Where somebody could trip, fall or step onto something unstable, keeping them off it costs nothing and is worth doing before anything else is decided. It is not a statement that a structure is unsafe — nobody can say that from a description.
A step you can catch a foot on
A trip edge does not establish anything about the structure it sits on. It is a use-and-safety observation rather than a condition assessment, and it is one of the few things on this list worth acting on before the cause is known.
Read more about thisThe steps have shifted or the risers are uneven
Movement in a flight does not establish that it is unsafe to use, and steps that look fine do not establish that risers are still consistent. Only measurement settles the second one.
Read more about this
Worth a prompt evaluation by a specialist
Conditions in this band can involve retained ground, foundations or structure, where the right first call may not be a concrete contractor at all. Arranging the right kind of evaluation early is usually cheaper than arranging the wrong kind twice.
A crack in a foundation wall
A crack in a foundation wall does not establish that the building is unsafe, and we will not attach a width threshold to it — those numbers are context-specific and inventing one would be worse than saying nothing. What the direction and any displacement do is help somebody qualified decide how urgently to look.
Read more about thisA retaining wall is leaning or bulging
Movement does not establish how close a wall is to failing, and nobody can establish that from a description or a photograph. What it does establish is that the assessment needed is a structural one.
Read more about this
Worth scheduling a professional evaluation
Conditions in this band can be associated with causes that a photograph cannot separate. Someone who can see the site is better placed to say which.
A crack that is getting wider or keeps coming back
A widening crack does not establish that a structure is at risk, and it does not establish which of the possible causes applies. What it does establish is that something is still moving, which is the reason to have it looked at rather than sealed again.
Read more about thisWater runs toward the house rather than away
Water reaching a wall does not establish that it is getting inside, and it does not establish that any damage has occurred. It does establish a condition worth correcting before it does.
Read more about thisGround beside the concrete has washed away
Visible erosion at an edge does not establish how far under the slab the loss extends. That is the question that decides the repair, and it is not answerable from outside.
Read more about thisThere may be a gap under the slab
A hollow sound does not establish the size of a void or that one exists at all — surface thickness and reinforcement change how concrete sounds. Nor does an absence of hollow sound establish full support.
Read more about thisThe patio has sunk or tilted
Patio settlement does not establish that the house has moved. The usual situation is the reverse — the patio moved and the building did not, which is why a gap appears at the wall.
Read more about thisThe porch or front step has moved away from the house
A porch pulling away does not establish that the building has moved. It commonly establishes the opposite, which is usually the cheaper of the two situations.
Read more about thisWater is coming in at a crack or joint
Water at a crack does not establish that the crack is structural, and sealing the crack does not establish that the water has stopped — it may simply arrive somewhere else.
Read more about thisIt appeared or worsened after heavy rain
A change after rain does not establish that the rain caused the underlying condition. It frequently reveals something that was already developing, which is a useful distinction when deciding what to fix.
Read more about thisIt appeared after digging nearby
Timing is suggestive rather than conclusive. It does not establish that the excavation caused the damage, and it does not establish that anybody is liable — but it is exactly the kind of fact worth recording contemporaneously rather than reconstructing later.
Read more about thisIt appeared after plumbing or utility work
A linear pattern matching a trench is strong evidence about location but does not establish whether the cause is backfill settling or water still escaping. Those need different trades, in a particular order.
Read more about thisSomething has changed and I do not know what
Uncertainty is a legitimate starting point and it establishes nothing either way. Not knowing what is wrong is not a reason to delay asking somebody who can look, and it is not a reason to accept the first explanation offered.
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Usually routine planning or maintenance
Conditions in this band do not usually become emergencies, but they rarely improve on their own and repair costs tend to rise with the affected area.
Adjacent sections no longer sit level with each other
A height difference does not establish which side moved. That distinction changes the repair completely, and it usually needs a reference point neither section provides.
Read more about thisConcrete has sunk below where it used to be
Settlement does not establish that the concrete is defective — sound concrete settles when the ground under it moves. Nor does it establish whether movement has finished, which is the thing that decides whether correcting elevation will last.
Read more about thisConcrete has lifted above where it used to be
Lifting does not establish its cause, and the cause matters more here than with settlement: a root will continue after the concrete is put back, whereas seasonal ground movement may reverse on its own.
Read more about thisWater stands on the surface after rain
Standing water does not establish that the slab has moved. Plenty of flatwork was placed with too little fall and has never shifted since.
Read more about thisThe surface is breaking away in flakes or patches
Surface loss does not establish that the slab is structurally compromised. In most residential flatwork it is a surface problem on concrete that is otherwise doing its job.
Read more about thisThe surface deteriorated over a winter
Winter surface loss does not establish that the concrete was poorly made or that it will keep deteriorating at the same rate. It also does not establish a service life, which nobody can give you.
Read more about thisA joint has broken up along its length
Joint deterioration does not establish a problem with the slabs either side. It is usually the joint's own edges failing, which is a localised repair.
Read more about thisThe flexible filler in a joint has gone
Failed sealant does not establish that anything else is wrong. It is a consumable component with a shorter life than the concrete around it.
Read more about thisA corner has broken off
A broken corner does not establish that the slab is failing. Corners are the most vulnerable part of any slab and often the only part affected.
Read more about thisThe edge is crumbling away
Edge crumbling does not establish that the body of the slab is affected. It is frequently confined to the outer band and reports what is happening beside the slab rather than under it.
Read more about thisThe garage floor has dropped
A settled garage floor does not establish that the building's foundation has moved. In most construction the floor is independent of the walls, which is why a gap opens between them rather than the wall coming down with it.
Read more about thisThe driveway has sunk
Driveway settlement does not establish that the concrete is at the end of its life. Where the slab is sound and has moved as a unit, correcting its height is frequently a better answer than replacing it.
Read more about thisA walkway section has sunk
A settled panel does not establish who is responsible for repairing it. Where a walk is in a public right of way, that is set locally.
Read more about this
Often reasonable to monitor and document
Conditions in this band are frequently stable and frequently cosmetic. Monitoring means dating a photograph and re-photographing from the same spot, not ignoring it.
Fine cracking across the surface
Fine surface cracking does not establish that the slab has moved, that support is lost, or that anything structural is involved. It is one of the most common and least significant things concrete does.
Read more about thisPart of the slab sounds hollow
Sound alone cannot distinguish a void beneath the slab from delamination within it. Those two have completely different repairs, and separating them needs somebody on site.
Read more about thisSmall holes across the surface
Pitting does not establish anything about the slab below the surface. It is usually the top few millimetres reporting how they were finished and what they have been exposed to.
Read more about thisThe surface leaves powder on your hand
Dusting does not establish a structural problem. It is a surface-layer condition, though it does tell you a coating applied over it would probably not bond well.
Read more about thisSmall cone-shaped holes with a stone at the bottom
Pop-outs do not establish a problem with the slab as a whole. They are localised and generally cosmetic, though they can collect water.
Read more about thisPatches of different colour
Colour variation says almost nothing about condition. The exception worth noting is a patch that stays damp when everything around it has dried, which is a moisture observation rather than a colour one.
Read more about thisA crack in the basement floor
A crack in a basement floor does not establish a foundation problem. Basement slabs are commonly not structural elements, and shrinkage cracking in them is very common.
Read more about thisIt appeared or worsened after freezing weather
Seasonal change does not establish permanent damage. Lifting that reverses when the ground thaws is a different situation from settlement that does not, and telling them apart needs observation across a year rather than at one visit.
Read more about this
The parts of a property this involves
24 components, four of which are not concrete at all. That is deliberate: the most expensive repair a homeowner can buy is a sound new slab placed over the thing that actually moved.
Concrete slab
Spreads the weight of people, vehicles and stored items across the ground beneath it, and gives a durable surface to walk or drive on.
Slab edge
Terminates the slab. Unlike the middle, an edge is usually supported on one side only, which makes it the first place loss of support shows.
Control joint
Concrete shrinks as it cures and moves with temperature. A control joint gives that movement a planned place to relieve itself, so cracking happens in a straight line somebody chose rather than across the middle of the surface.
Construction joint
Marks where placing stopped and later restarted. The two sides are separate concrete placed at different times, which means the joint behaves differently from the slab either side of it.
Expansion or isolation joint
Keeps a slab from bearing directly on a wall, a step, a column or another slab, so that when one moves it does not transmit that movement into the other.
Subbase or base material
Spreads load, gives a uniform surface to place concrete on, and provides a path for water to leave rather than collect under the slab.
Subgrade soil
Carries the load that the slab and base spread out. Its behaviour when wet, when dry and when disturbed governs most residential concrete movement.
Reinforcement
Concrete is strong in compression and weak in tension. Reinforcement carries tension, which mainly governs how cracks behave rather than whether they happen.
Footing
Takes concentrated load from a wall or column and distributes it over enough ground area for the soil to carry it.
Foundation wall
Holds back soil and any water pressure in it, while carrying load from the building down to the footing.
Stem wall
Raises the structure clear of the ground and transfers load down to the footing, usually around the perimeter of a building.
Pier or column support
Takes load from a beam or a floor at one point and transfers it to a footing or the ground below.
Driveway apron
Carries the heaviest and most repeated vehicle loading on a property, at the point where the ground beneath is most likely to have been disturbed during construction.
Sidewalk panel
Provides a walking surface, sized so that individual panels can move slightly without cracking each other.
Patio slab
Provides an outdoor living surface, and — whether or not anybody designed it that way — decides where a large volume of rainwater goes next to a building.
Garage floor
Carries concentrated wheel loads, and usually sits over ground disturbed when the building's foundation was placed.
Basement floor
Provides a finished floor and, in many constructions, sits above whatever drainage system was installed under the building.
Porch or stoop
Provides a level landing at a doorway, usually raised above surrounding ground and frequently supported differently from the building it serves.
Concrete steps
Carries pedestrian traffic between levels. Because people climb on a rhythm set by the first steps, consistency between risers matters as much as the condition of any one of them.
Retaining wall
Resists the pressure of retained soil. Because saturated soil pushes considerably harder than dry soil, a retaining wall is a water-management structure as much as an earth-retaining one.
Pool deck
Provides a walking surface around a pool and, at its inner edge, meets coping and the pool structure itself — which is what makes movement here less forgiving than movement elsewhere.
Drainage path adjacent to concrete
Determines whether water leaves a property or travels through the ground beneath its flatwork. It is not concrete, and it is the single most common reason concrete moves.
Joint sealant
Bridges a joint so surface water runs across rather than into it, while remaining elastic enough to accommodate the movement the joint exists to allow.
Surface coating or overlay
Changes the surface a slab presents — its appearance, its resistance to staining or chemicals, sometimes its texture. It does not change what the slab is doing.
What a contractor might propose
24 approaches, listed alphabetically rather than ranked. Ranking repair methods in the abstract would be the most misleading thing this page could do — which one suits a property is not knowable without seeing it.
Base or subgrade reconstruction
Remove and rebuild the prepared layer beneath a slab so it has uniform support.
Concrete resurfacing
Place a new thin layer over existing concrete to give it a fresh surface.
Crack sealing
Keep water and debris out of a crack so the crack's edges do not deteriorate further.
Demolition and removal
Break up existing concrete and take it away.
Drainage correction
Change where water goes so it stops arriving at or beneath concrete.
Epoxy injection
Fill a crack with a rigid resin intended to bond the two sides together.
Flexible joint sealing
Restore a watertight but movable seal in a joint that is meant to move, so water runs across rather than into it.
Foundation stabilization
Restrain or support a foundation element that has moved or is judged likely to move.
Full-depth repair
Remove and replace concrete through its full thickness over a defined area.
Grinding
Remove material from the high side of a displacement to eliminate a step.
Monitoring before selecting work
Establish whether something is actually changing, and how fast, before committing to a scope of work.
Overlay
Place a substantial new layer of concrete over an existing slab, bonded or unbonded.
Partial-depth repair
Remove concrete down to sound material over a defined area and rebuild it, without going through the slab.
Piering or underpinning
Transfer a structure's load to deeper, more competent ground.
Polyurethane crack injection
Fill a crack with a flexible material primarily to stop water passing through it.
Polyurethane foam lifting
Inject expanding polymer foam beneath a settled slab to fill voids and raise it.
Pressure grouting
Inject material into ground beneath or beside a structure to fill voids or densify loose soil.
Protective coating or sealer
Apply a product to the surface to reduce what it absorbs or to change how it wears.
Reinforcement repair
Treat or replace corroded steel within concrete and rebuild the concrete around it.
Retaining-wall repair
Restore or restrain a wall retaining ground, and usually the drainage behind it.
Slab replacement
Remove an entire slab and place a new one.
Slabjacking or mudjacking
Pump a cementitious slurry beneath a settled slab to fill voids and raise it toward its original level.
Surface patching
Restore a small area of lost surface material to a similar profile.
Void filling
Fill a gap beneath a slab to restore support without necessarily raising the slab.
When it is not a concrete contractor you need
A concrete contractor is the right first call for most flatwork — driveways, patios, walks, garage floors, steps. They are not the right first call for everything, and knowing the difference saves both an appointment and a quote for the wrong work.
- A structural or geotechnical engineer where the question involves footings, load-carrying elements, a foundation wall that has displaced, or a retaining wall that has moved.
- A drainage contractor where water is arriving somewhere it should not and the concrete is the symptom rather than the cause.
- A plumber or utility where the timing points at a leak or recent service work — a repair placed over a live leak fails on a schedule.
- An arborist before cutting any root that has lifted a slab, because what may be removed is a question about the tree.
- Your municipality for anything touching a public walk, a right of way, a permit or an approval. Those are set locally and we will not guess at them.
What ConcreteOwner is, and is not
ConcreteOwner is an independent homeowner resource and a way to send a request to a contractor. We do not perform concrete work, employ contractors, inspect properties, provide engineering opinions, or determine whether anything is safe or complies with local rules. Nothing on this site diagnoses a specific property.
What we can do is help you arrive at an evaluation already knowing what to ask, what to have photographed, and what a reasonable proposal contains — and then pass your request to somebody who can actually stand on the concrete. Send a request when you are ready, or work through the estimate checklist first.
Common questions
Can you tell me what is wrong with my concrete?
No, and neither can anybody else without seeing it. What this section does is narrow the field: it sets out what a given observation can and cannot establish, what a professional would look at, and what to have ready before they arrive. That makes the visit shorter and the quotes easier to compare — it does not replace the visit.
Why does the same repair method appear under several different symptoms?
Because a method addresses a mechanism rather than an appearance. Foam lifting restores elevation, which is relevant whether the thing that dropped is a driveway, a patio or a garage floor. It is equally irrelevant on all three if the concrete itself is breaking down, which is why every method here also lists what it does not resolve.
Is ConcreteOwner a contractor?
No. ConcreteOwner is an independent homeowner resource and a way to send a request to a contractor. We do not perform concrete work, inspect properties, provide engineering opinions, or determine whether anything is safe or code-compliant. Where a question needs somebody on site, we say so rather than answering it.
Everything here says to get it evaluated. Is that just a way of avoiding an answer?
It would be if the pages stopped there. They do not — each one sets out what the evaluation should cover, what evidence to bring to it, and which trade is likely to be the right one. That is the part that saves money, because an evaluation you have prepared for produces a scope you can actually compare against another.
Ready to ask somebody who can see it?
Tell us what you have observed and where the property is. A person reads every request, and we will tell you plainly if nobody is recorded for your area.
What each of these pages is for
- Look up a word a contractor used, or what they are trying to establish — understand what you are looking at
- Check whether the conclusion I have reached is premature — understand what could be causing it